Privacy Policy

1. Who we are

BLD Locksmith & Window Repairs is a sole trader operating in SE1 London and surrounding areas. We provide locksmith, window repair, glazing, and home security services.

Contact: info@bldlocksmithsandwindowrepairs.co.uk | 07300 177738

2. What data we collect

When you use the quote request form on our website, we may collect:

• Your name
• Phone number
• Email address (optional)
• Postcode
• Description of the service you require

When you contact us via WhatsApp or phone, we receive your contact details as part of that communication.

3. Why we collect it

We use your data solely to respond to your enquiry and provide the service you requested. We do not use your data for marketing without your explicit consent.

4. How long we keep it

Enquiry data is retained for up to 12 months for administrative and follow-up purposes, then securely deleted.

5. Third parties

Quote form submissions are processed by FormSubmit, a third-party email delivery service. We do not sell or share your data with any other third parties.

6. Your rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to how we process your data

To exercise any of these rights, email us at info@bldlocksmithsandwindowrepairs.co.uk.

7. Cookies

This website uses a single cookie to remember your cookie banner preference. No tracking or advertising cookies are used. See our Cookie Policy for details.

8. Changes to this policy

We may update this policy occasionally. The latest version will always be available on this page.